Pettioe (app ID app.pettioe.mobile) lets you permanently delete your account and the data linked to it. Use the form below — you do not need to be signed in.
Submit the email address on your Pettioe account. We verify ownership by replying to that address, then permanently delete the account.
Sign in to Pettioe (web or Android) and go to Settings → Delete account. TypeDELETE and confirm. Deletion is immediate and permanent.
Write tosupport@pettioe.comfrom your account email with the subject "Delete my Pettioe account".
Deleting your account permanently removes your Pettioe login and all data tied to it:
Payment and subscription records. Purchases are processed by Stripe (web) and Google Play or the App Store (mobile). Those companies keep their own transaction records for their accounting and tax obligations, and we keep the minimum invoice/receipt records they provide. These records are held by the payment provider under its own policy and applicable local tax law, so we cannot delete them on your behalf. Retention length is set by that provider and the law that applies to them — we do not state a fixed period we cannot verify.
Security and abuse logs. Short-lived server and security logs (for example, sign-in and error logs) may still contain an identifier until they age out of our infrastructure provider's normal log rotation.
Backups. Encrypted database backups can retain a copy until the backup cycle overwrites it. Backups are never used to restore a deleted account.
This deletion request itself. We keep a record that a deletion was requested and completed, so we can prove the request was honored.
In-app deletion is immediate. Requests submitted on this page are completed within 30 days. Cancel any paid subscription in Google Play, the App Store, or Pettioe → Billing before deleting — deleting your account does not automatically cancel a store subscription.